Train Your Staff • Grow Your Restaurant

Can We Help You Grow?

Waiters standing with burgers


Elevate Your Service,
Delight Your Guests

VIP Hospitality provides specialised waiter training delivered via WhatsApp, designed to enhance customer experience and boost restaurant turnover. Our mobile-friendly assessments are crafted to be easily digestible on waiters’ mobile phones, ensuring minimal disruption to restaurant operations. Start improving your service today!

Discover
VIP Hospitality's
Mission

VIP Hospitality is dedicated to enhancing the hospitality industry by providing innovative waiter training services through WhatsApp. Our mission is to empower waiters with the skills and confidence necessary to elevate customer service and drive restaurant success. Founded in 2023, we recognised the need for flexible training solutions that fit the fast-paced environment of restaurants. Our core values include a customer-centric approach, innovation in training delivery, commitment to excellence, and empowerment through knowledge.
Waiters on their phones
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Dietary Concerns Awareness

Equip your team with essential knowledge on allergies, intolerances, and dietary preferences to ensure safe, inclusive, and informed guest service.
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Basic
Cooking Terminology

Understanding cooking terms boosts waiter confidence, kitchen communication, and accurate menu explanations, enhancing guest trust and dining experiences.
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Professional Service Standards

Train staff to deliver polished, attentive service through effective greeting, timing, upselling, and problem-solving,creating memorable guest interactions.
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Personal Hygiene and Cleanliness

Teach strict hygiene protocols to maintain a spotless environment, protect guest health, and comply with hospitality industry cleanliness standards.
review
Waiter reviews
MOBILE-FIRST TRAINING

Training on WhatsApp

Our WhatsApp training program delivers concise, engaging sessions directly to waiters’ mobile devices. This ensures training is accessible and convenient, allowing waiters to learn at their own pace without disrupting restaurant operations. Boost your team’s skills with ease.

Unlock the Potential of Your Staff with VIP Hospitality Training Programs

VIP Training's training programs are designed to elevate your team’s skills, resulting in happier customers and a more profitable business. Our WhatsApp-based training ensures minimal disruption and maximum impact, directly boosting your bottom line.

Upselling

Increase average spend per customer with proven upselling techniques.

Confidence

Build waiter confidence to deliver exceptional customer experiences.

 

We’d love to be of service to you!

Contact VIP Hospitality

We are here to assist you with any questions or inquiries you may have regarding our training programs.

WhatsApp Us

WhatsApp us anytime on
+27 62 161 2842

Email Us

For any inquiries, please reach out to us at training@viphospitality.co.za.

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Call Us

You can contact us directly at +27 62 161 2842. Our team is available to assist you from 9am until late.